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    Cloned form receives emails by the name of the original form

    Asked by EnglishSpecialtyArts on November 08, 2016 at 01:03 AM

    When I clone an existing form and change the forms name to the new client when the cloned form is submitted by the new client, the email i receive shows the cloned form as being submitted by the name on the original form.

    How do I correct this?

    Cloned Form name and email
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    JotForm Support

    Answered by emily on November 08, 2016 at 06:04 AM

    If I am correct, the clone of your form with ID:62865131240954 (Contact Gooding O'Hara) , is the form with ID:63120101762945 (Contact Maupin Marine Survey). 

    Please try to delete notifications from your cloned form and create new ones. Once you create new notification, the fields will be generated automatically. 

    Here is the guide that will help you to delete your notifications.

    https://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder 

    Here is the guide that will help you to set up your email notifications.

    https://www.jotform.com/help/25-Setting-Up-Email-Notifications 

    I hope this helps. If you have further questions, feel free to contact us.

    Thank you.