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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I track conversions in Google Analytics by using Thank You Page?

    Asked by murcielago on November 08, 2016 at 05:42 AM

    Is there a way to track conversions (in Google Analytics) for form submissions when using the standard Jotform Thank You page?

     

    tracking thank in Submissions JotForm analytics
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    JotForm Support

    Answered by olivia on November 08, 2016 at 08:16 AM

    You can track conversions in Google Analytics by adding your tracking code to Thank You page of your form. However, you cannot use script codes in our forms because of our security issue. Therefore, you need to copy and paste noscript tracking code to your Thank You page.

    Please have a look at the following guide about how to set up Thank You page: Setting-Up-the-Thank-You-Page

    On the other hand, you can use our Google Analytics Widget to find out how many people are coming to your form: Google Analytics Widget

    Finally, you can use our Form Analytics about the same case: Introducing-Form-Analytics 

    If you need any further assistance, please feel free to let us know.

    Thank you.

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    Answered by murcielago on November 08, 2016 at 08:25 AM

    Thanks Olivia.

    Where do I find my "Nonscript tracking code"  in Analytics?

    Do I just add it at the end of the source code as in picture above,  or do I substitute all or part of the existing source code? 

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    JotForm Support

    Answered by olivia on November 08, 2016 at 10:09 AM

    My suggestion is to use our Google Analytics Widget because it allows you to track conversations and form visits. It also is more useful for you if you have a Track ID. You need to get this ID from Google Analytics. If you don't have this ID, you can use our Form Analytics, too. Introducing-Form-Analytics

     

    On the other hand, if you already built a tracking URL in Google Analytics, please follow the steps below:

    1. Copy this tracking code and paste it to an external webpage.

    You can paste it into source code of your webpage anywhere you want. Please notice that I am not talking about "Noscript traking code" now.  Please ignore the part about adding some codes into source code of your Thank You Page at my previous comment. Because I found some missing points after I made more investigation on this issue.

    2. Setup a Thank You page and redirect it to your external webpage that includes your tracking code. 

    Please have a look at the guide about how to setup a Thank You page again if you need more details: Setting-Up-the-Thank-You-Page

    If you don't have any tracking URL, please have a look at this link: http://blog.adstage.io/2013/11/26/tracking-conversions-with-google-analytics/ 

    You need to built your own tracking URL in Google Analytics and then paste it to an external webpage, not JotForm, because of our security issue about script codes.

    If you need any further assistance, please feel free to let us know.

    Thank you.