What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I cannot receive notifications

    Asked by budgetletting on November 08, 2016 at 06:51 AM

    Hi i am no longer receiving email alerts when forms are submitted

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    JotForm Support

    Answered by amy on November 08, 2016 at 07:20 AM

    Hello budgetletting,

    We are so sorry for this issue. Your recipient e-mail address were in bounce list. 

    I removed it from the bounce list. Now the notifications should be sent to you without any problem. If you cannot receive them still, please check your SPAM folder. Nowadays our mails can be dropped as SPAM. 

    To prevent this issue, please follow this step:

    If you still have a problem, please let me know.