I cannot receive notifications

  • budgetletting
    Asked on November 8, 2016 at 6:51 AM

    Hi i am no longer receiving email alerts when forms are submitted

  • amy
    Replied on November 8, 2016 at 7:20 AM

    Hello budgetletting,

    We are so sorry for this issue. Your recipient e-mail address were in bounce list. 

    I cannot receive notifications Image 1 Screenshot 30

    I removed it from the bounce list. Now the notifications should be sent to you without any problem. If you cannot receive them still, please check your SPAM folder. Nowadays our mails can be dropped as SPAM. 

    To prevent this issue, please follow this step:

    I cannot receive notifications Image 2 Screenshot 41

    If you still have a problem, please let me know. 

    Thanks.