Autoresponder image can't be seen in emails.

  • Profile Image
    sojnab
    Asked on November 08, 2016 at 06:54 AM

    Hi,

    I have seen threads around this but no actual diy solution.  I added a photo to several autoresponders but they are not showing in gmail.  Any way to fix this?

     

    Thanks

    Ken

  • Profile Image
    seth
    Answered on November 08, 2016 at 09:28 AM

    Hello,

    I cloned your form and tested on my side. I can replicate the issue in gmail:

    and in yahoo:

    I investigate the issue further and I found out that when the file name includes space, the image can't be viewed in auto-response email.

    I am escalating this issue to our developers. We will solve this issue as soon as possible. We will inform you via this thread.

    Regards.