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    When I receive a submission through email, we are missing some data from the form

    Asked by jackjones on November 08, 2016 at 09:33 AM

    When I receive a submission through email, we are missing some data from the form. I want to be able to see all of my data and be able to understand it. We are missing the final checkbox in the submission email we receive. 

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    JotForm Support

    Answered by Welvin on November 08, 2016 at 11:43 AM

    This is happening when the field label is not set or empty and when the Auto Hide Empty fields is enabled in the email settings. To fix this, you have to add the label in the checkbox and hide it with custom CSS codes. I did this for your convenience, I have injected the following custom CSS codes in the form:

    label#label_27 {

        display: none;


    You can check the codes by following the steps here: https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes