Why can't I access my forms securely?

  • Profile Image
    PersonalStrengthsUK
    Asked on May 10, 2012 at 04:50 AM

    The secure URLs of my forms are currently not operating; I receive the message:

    v8_build_source.js:49: ReferenceError: V8Config is not defined load ( V8Config.CACHEPATH + form_id + '.js' ); ^ ReferenceError: V8Config is not defined at v8_build_source.js:49:8

    Can anyone shed any light on this issue?

  • Profile Image
    abajan
    Answered on May 10, 2012 at 05:04 AM

    I just tested the secure version of one of my own forms and experienced the same problem. So this seems to be a global issue. I've submited a ticket to our developers. Hopefully they will get this sorted out in a short while.

    In the meantime, you should be able to access the form at https://www.jotform.com/form/21293639312351

    Our apologies for any inconvenience caused.

  • Profile Image
    eee
    Answered on May 10, 2012 at 10:58 AM

    Hi,

    Your problem is solved,

    Kindest Regards,

    Ertugrul.