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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why can't I access my forms securely?

    Asked by PersonalStrengthsUK on May 10, 2012 at 04:50 AM

    The secure URLs of my forms are currently not operating; I receive the message:

    v8_build_source.js:49: ReferenceError: V8Config is not defined load ( V8Config.CACHEPATH + form_id + '.js' ); ^ ReferenceError: V8Config is not defined at v8_build_source.js:49:8

    Can anyone shed any light on this issue?

    Page URL:
    https://secure.jotform.com/form/21293639312351

  • Profile Image
    JotForm Support

    Answered by abajan on May 10, 2012 at 05:04 AM

    I just tested the secure version of one of my own forms and experienced the same problem. So this seems to be a global issue. I've submited a ticket to our developers. Hopefully they will get this sorted out in a short while.

    In the meantime, you should be able to access the form at https://www.jotform.com/form/21293639312351

    Our apologies for any inconvenience caused.

  • Profile Image
    Chief Technology Officer

    Answered by eee on May 10, 2012 at 10:58 AM

    Hi,

    Your problem is solved,

    Kindest Regards,

    Ertugrul.