What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I get a list of all of your IP addresses?

    Asked by calhouncollege on November 08, 2016 at 09:45 AM

    We are missing some of our email submissions.  Individually, we don't have access to our "junk" folders.  Our IT department needs a list of all of your servers/IP addresses that send emails so we can whitelist them all.

     

    I can't give you one url below that this affects since it is several forms.  Thanks.

    all ip addresses a can
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    JotForm Support

    Answered by John_Benson on November 08, 2016 at 11:57 AM

    Here's the list of our IP address: https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses

    However, our IP addresses keep constantly changing. Our best recommendation to avoid email bouncing issues is to use your own SMTP settings for the sender email. Here's our guide: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form

    Hope that helps. If you need anything else, contact us again. Thank you.