What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unread submissions or messages

    Asked by Academyarts on November 08, 2016 at 09:48 AM



    It says I have 29 unread forms but I can't find them. As far as I can see I only have 10 forms. Can you help please?

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    JotForm Support

    Answered by Jan on November 08, 2016 at 11:57 AM

    I believe you are referring to the "Unread Messages". As of right now, it shows 31 unread messages. It is the same as the submissions. Please click the "Inbox" button to open them.

    You may also select the form and then click the "More" button. After that, select the "Mark All as Read" option.

    Hope that helps. Thank you.