What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What kind of files can be attached in a survey and what is the maximum capacity per file?

    Asked by ajimenez1 on November 08, 2016 at 10:06 AM
    survey maximum attached and
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    JotForm Support

    Answered by BJoanna on November 08, 2016 at 12:17 PM

    The default file extensions types that are supplied and accepted are:

    pdf, doc, docx, xls, xlsx, csv, txt, rtf, html, zip, mp3, wma, mpg, flv, avi, jpg, jpeg, png, gif

    You can allow all files by adding an asterisk "*" in Extension box inside of Form Builder. 

    More about File Types/Extensions you can find inside of this guide:

    https://www.jotform.com/help/29-How-to-Change-the-Allowed-File-Types-Extensions-in-the-Upload-Field 

    Default size of upload field is 1MB. Maximum upload size is 1GB. However please note that free account have only 100 MB of upload storage space. 

    Changing the upload size limit

    This guide can help you to create upload forms:

    https://www.jotform.com/help/332-How-to-Create-Upload-Forms 

    Hope this will help. Let us know if you need further assistance.