What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Change e-mail address for submission

    Asked by vnielson on November 08, 2016 at 10:12 AM

    On my form I am trying to change the email that the form will be submitted / sent to a different email address.. Can you provide some guidance? 

    Page URL:

  • Profile Image
    JotForm Support

    Answered by ashwin_d on November 08, 2016 at 12:20 PM

    Hello vnielson,

    If you need to change the email address on which you are receiving submission emails, you will have to change the "Recipient Email" address of your form's notification email alert. The following guide should help you how to change the recipient email address:  https://www.jotform.com/help/41-How-to-Find-and-Change-the-Email-Address-Used-for-Notification-Email 

    I did check your form and found that you have added conditions to send submission emails. You will have to edit your condition and change the email address on which you want to receive submission emails. Please check the screenshot below:

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!