What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Customize PDF: The image shift on fields

    Asked by kev85d on November 08, 2016 at 10:26 AM
    One last thing. Is it possible to have all this one one page when printed?
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    JotForm Support

    Answered by Kiran on November 08, 2016 at 11:12 AM

    When the form is printed, it will be printed based on the number of fields and spacing on the form. If you are generating a PDF report, you may customize it from the submissions view by clicking on PDF > Customize PDF.

    Hope this information helps! Let us know if you are referring something different. We will be happy to help. 

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    Answered by kev85d on November 08, 2016 at 07:49 PM

    I'm now customizing. 

    1. will the saved customization stay the same on every submission?

    2. can i lock positioning of fields

    3. can i lock the size of the uploaded picture? (ex. max-height: 400px; max-width: 300px)

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    JotForm Support

    Answered by Kiran on November 08, 2016 at 09:38 PM

    1. will the saved customization stay the same on every submission?

    Yes. Once the PDF report is customized, it is applicable for each submission

    2. can i lock positioning of fields

    Locking the position of fields is not possible.

    3. can i lock the size of the uploaded picture? (ex. max-height: 400px; max-width: 300px)

    I don't think this is also possible. However, as I test it further, it looks like the height of the image can be locked. Let me test it further in this regard and get back to you.

     

    Thanks!

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    Answered by kev85d on November 09, 2016 at 08:35 AM

    This is the problem I'm having now.

    when customizing, i can make to layout what i need ie. pick on row 1 column 7, everything else starting on row 2 column 1. 

    when i preview, everything in row 2 drops below the pic to row 12

    how do i keep them in row 2?

     

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    JotForm Support

    Answered by candy on November 09, 2016 at 09:12 AM

    Hello,

    Unfortunately, I could not understand clearly the issue you had. Please could you upload a screenshot of the screen to explain it better as the following:

    I have cloned your form in order to test it on my side. I have opened the Customize PDF as you had mentioned above. I have seen the page as you can see the screenshot below:

    If you meant this issue, I have already forwarded this issue to our software developer team. When the issue will be solved, you are going to be informed via this thread.

    If I did not understand the problem exactly, please let me know.

    Thanks in advance.