Adding SMTP sender to forms

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    calhouncollege
    Asked on November 08, 2016 at 10:35 AM

    I have lots of jotforms. I manage our account for the entire college. Forms are for several departments and submissions go to different emails within each department. We are not receiving all of our emails so I don't know how to do the SMTP settings for all of our forms. Are those settings for our college server or for each individual email for each form?



    This is a re-post of a comment on How to Setup SMTP for a Form

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    Mike
    Answered on November 08, 2016 at 03:30 PM

    The SMTP sender should be added once, but each email notification/autoresponder should be manually configured to use added SMTP sender.

    You can add your custom SMTP sender from Account Settings page.

    https://www.jotform.com/myaccount/settings

    Then, update each notification/autoresponder to use your SMTP sender as 'Sender Email'.

    Thank you.

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    calhouncollege
    Answered on November 08, 2016 at 03:44 PM
    Thanks. Unfortunately our IT department won't allow us to set up the SMTP email because we have to supply a password and they feel this would be unsecure.
    Lanita Parker
    Public Relations
    Calhoun Community College
    PO Box 2216
    Decatur, AL 35609
    lanita.parker@calhoun.edu
    256-306-2615
    Don't forget to do your Public Relations Request found at:
    www.calhoun.edu/PRRequest
    ________________________________
    ...
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    Mike
    Answered on November 08, 2016 at 04:51 PM

    You might consider asking for a separate SMTP email account which will be used to send JotForm emails only. We will not send any emails other than emails associated with your form email notifications/autoresponders. Also, your password will be stored in an encrypted format.