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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Authorize.net widget deleting itself

    Asked by vlm on November 08, 2016 at 11:49 AM

    Hello,

    I'm having a ton of difficulty with the authorize.net widget in jotform. Every time I try to use the wizard and make changes, there is no option to save my changes and then when I exit the wizard, it deletes the field all together. Are there changes being made to this widget right now? It seems like it's changing all the time and making it difficult to use - the shipping/deliver fee that is added almost never works and I've had to add it twice. Please let me know if there's anything I can do to make this work. 

     

    Thanks!

    Emily

    Page URL:
    http://metropolitanbg.com/Trulia

    JotForm deliver thanks hello
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    JotForm Support

    Answered by david on November 08, 2016 at 02:40 PM

    I checked your form and a clone of your form and was unable to reproduce the issue at this time.  Is this still occurring on your end?  There have been a couple other reports of the happening but it does not seem to be on my end.  Let us know and we will be happy to have another look.