widget deleting itself

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    Asked on November 08, 2016 at 11:49 AM


    I'm having a ton of difficulty with the widget in jotform. Every time I try to use the wizard and make changes, there is no option to save my changes and then when I exit the wizard, it deletes the field all together. Are there changes being made to this widget right now? It seems like it's changing all the time and making it difficult to use - the shipping/deliver fee that is added almost never works and I've had to add it twice. Please let me know if there's anything I can do to make this work. 




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    Answered on November 08, 2016 at 02:40 PM

    I checked your form and a clone of your form and was unable to reproduce the issue at this time.  Is this still occurring on your end?  There have been a couple other reports of the happening but it does not seem to be on my end.  Let us know and we will be happy to have another look.