What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    why are my forms disabled?

    Asked by marketing702 on November 08, 2016 at 12:24 PM

    Hello I added my forms onto my website and they were working last night now this morning they say they are disabled. The code wil not apear on my website can you please let me know whats going on?

    Page URL:

  • Profile Image

    Answered by Irshad on November 08, 2016 at 03:58 PM

    I have checked your account, and I am able to see your account has been suspended because of this form: http://www.jotform.us/form/60045573430145. As this form ask the Username and Password:


    We do not allow password fields or sign up forms that contains passwords and usernames. It violates our Terms of Use as this kinds of forms had been extensively abused by some of our users to conduct phishing or other illegal activities.

    I have deleted Username and Password fields from your form, and activated your account again. So now you will be able to see your form.

    If you have any query or need further assistance, feel free to revert back.

    Thank you.