What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    paypal field dissapear when I enter my products

    Asked by Andreannelr on November 08, 2016 at 12:51 PM

    When I edit the parameters of the paypal field, I see a preview on my form. As soon as I click go to next page to add the products, the paypal field disappear.

    https://www.jotform.com//?formID=63124483041245

    Page URL:
    https://www.jotform.com//?formID=63124483041245

    paypal field my products JotForm preview next www
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    JotForm Support

    Answered by david on November 08, 2016 at 03:50 PM

    This should now be fixed.  Let us know if it is still occurring on your end and we will be happy to have another look.