What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why does the payments section disappear?

    Asked by playmakersource on November 08, 2016 at 01:21 PM

    When I go to a previous form to edit payment section (PayPal), the entire section disappears.  I can edit the information but it does not show up on the form.

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    JotForm Support

    Answered by david on November 08, 2016 at 06:28 PM

    This should no longer be occurring at this time.  If your payment field still disappears when editing, let us know and we will be happy to have another look.