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Customize PDF not storing fieldsAsked by smorng on November 08, 2016 at 01:32 PM
I customized a PDF and it is not keeping the information I added such as headers. This seems like a bug. Please look into this.
customize pdf customized information
Unfortunately the current custom PDF report of your form https://www.jotformpro.com/form/63075395939975 was corrupted already. So it was not working properly as it should.
To fix, please delete the current custom PDF report and just re-create it again using the PDF designer/editor.
After creating a new PDF report check it again.
Hope this help. Let us know if this process did not resolve the issue.