- EZChoiceAsked on November 08, 2016 at 04:03 PM
- JotForm Support ManagerJeanetteAnswered on November 08, 2016 at 04:42 PM
The emails are not in the bounce list, nor our records show any problem
Please check your spam folders and mark all of the emails you find in there as "not spam"
- EZChoiceAnswered on November 08, 2016 at 05:05 PM
Yeah, it is definitely not in my spam folders and I am receiving other JOTForms at that address.
Just not from this form.
- JotForm SupportjonathanAnswered on November 08, 2016 at 10:23 PM
We have responded to your other thread which had more details on it here
Please use that thread instead for your follow up message.