What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
JotForm Support Manager
The emails are not in the bounce list, nor our records show any problem
Please check your spam folders and mark all of the emails you find in there as "not spam"
Yeah, it is definitely not in my spam folders and I am receiving other JOTForms at that address.
Just not from this form.
We have responded to your other thread which had more details on it here
Please use that thread instead for your follow up message.