What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My forms are not working!

    Asked by squeakycleanhouse on May 10, 2012 at 10:47 AM

    https://secure.jotformpro.com/form/21065921404950

     

    Shows an error:

     

    v8_build_source.js:49: ReferenceError: V8Config is not defined load ( V8Config.CACHEPATH + form_id + '.js' ); ^ ReferenceError: V8Config is not defined at v8_build_source.js:49:8

  • Profile Image
    Chief Technology Officer

    Answered by eee on May 10, 2012 at 11:03 AM

    Hi,

    Problem is solved,

    Kindest Regards,

    Ertugrul.

  • Profile Image

    Answered by squeakycleanhouse on May 10, 2012 at 11:38 AM

    thanks!

  • Profile Image

    Answered by guest_23118265968058 on November 07, 2012 at 11:18 PM

    Same problem here. http://form.jotform.me/jsform/22452155412444

    v8_build_source.js:49: ReferenceError: V8Config is not defined load ( V8Config.CACHEPATH + form_id + '.js' ); ^ ReferenceError: V8Config is not defined at v8_build_source.js:49:8

    Please advise what to do

  • Profile Image
    JotForm Support

    Answered by Welvin on November 07, 2012 at 11:20 PM

    Hi,

    Please try to use jotform.com for the meantime. A report has already been done and I am sure that our developers are working into this:

    Try this to your form; http://form.jotform.com/22452155412444

    Thanks

  • Profile Image

    Answered by Ryanppty on November 07, 2012 at 11:25 PM

    I also have the same problem and tried changing to .com but it still didn't correct it.

  • Profile Image
    JotForm Support

    Answered by Welvin on November 07, 2012 at 11:26 PM

    @Ryan,

    What is your form URL? Please share to us.

    Thanks

  • Profile Image

    Answered by Ryanppty on November 07, 2012 at 11:32 PM

    Hi Welvin, it's fixed now, It seems it will take a bit of time for it to "reconnect".

  • Profile Image
    JotForm Support

    Answered by idarktech on November 07, 2012 at 11:46 PM

    Great! Thanks for updating us.

    In case you run into any problems about JotForm, be sure to let us know.

    Have a nice day!

  • Profile Image

    Answered by verbicioans on November 08, 2012 at 05:55 AM

    I'm having the same issue andI've changed the url to jotform.com Can I use it permanently?

  • Profile Image
    JotForm Support

    Answered by NeilVicente on November 08, 2012 at 06:04 AM

    @verbicioans

    Yes. The url jotform.com can be used permanently.

    If you come across any other difficulties, please do not hesitate to ask a new question.