What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I add an SMS text notification when a form is submitted?

    Asked by burgee on November 08, 2016 at 10:15 PM

    I know we get email alerts when a form is submitted. I'm wondering if you have the option to also include a SMS text alert when that same form is submitted. I can't find any info on that. It was a feature on Wufoo and my customers appreciated the increased response time on my end. Thanks for your help!

    sms text notification a form is submitted
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    JotForm Support

    Answered by olivia on November 09, 2016 at 02:56 AM

    Unfortunately, there is no feature to setup receiving Notification Emails as SMS Notifications automatically in JotForm when someone submit your form.

    However, there are several ways to do it by using some other applications. Please note that you need to use your own SMS Provider's API or SMS Provider Gateway for all cases.

     1. The first way is to use our WebHook integration. Please setup WebHook in your form:  How-to-Setup-a-Webhook-with-JotForm

    After that, please have a look at WebHook PHP Script examples in the following link. You need to enter your SMS Provider's API in SMS sender PHP script.

    Webhook-PHP-Script-Examples

    2. Secondly, you can configure your email client for SMS forwarding. In this case, when you receive Notification Emails, your email provider forwards this emails to your mobile.

    Please have a look at this link about how to configure automatic text message alerts for important emails: how-to-configure-automatic-text-message-alerts-for-important-emails/ 

    3. Finally, you can use our Mobile App to check your notifications whenever you want.

    If you need any further assistance, please feel free to let us know.

    Thank you.