My form doesn't submit

  • Profile Image
    tyroncutner
    Asked on November 08, 2016 at 10:46 PM

    Hi,

     

    I have a Jotform from on my website but after clicking submit it gives a "please wait" message. It never submits the form. 

     

    The form can be found here: welldressedacademy.com/courseform

     

    Thanks,

     

    Tyron

  • Profile Image
    Chriistian
    Answered on November 09, 2016 at 02:24 AM

    I tried sending a submission to your form and I was able to replicate the issue. The form was just stuck to "Please Wait".

    There may be a conflict with the script on your form that is preventing the form from being submitted. Can you please try embedding the form to your page using the iFrame embed code? Please follow this guide on Getting the form iFrame code.

    Alternatively, you can also try using our Embed Form plugin on Wordpress: Embed JotForm in Wordpress using the Embed Form Plugin.

    If the issue still persists, please let us know.
    Regards.

  • Profile Image
    tyroncutner
    Answered on November 09, 2016 at 11:44 AM
    Hi Chriistian,
    Thanks for the info, I changed to iframe code and it fixed the issue.
    Thanks again,
    Tyron
    ...
  • Profile Image
    Jan
    Answered on November 09, 2016 at 02:44 PM

    Glad to hear that the issue is now resolved. Thank you for updating us. On behalf of Christian, you are welcome. Let us know if you need any assistance.