My form sometimes shows "there are errors on the form. please fix them before continuing"

  • Profile Image
    Indoplay
    Asked on November 09, 2016 at 12:42 AM

    hello,

    I make a form with required fills.

    But i got reports from some that "there are errors on the form. please fix them before continuing" shown when they try to submit. They said that all required fills are already filled. They only had problem during the final submit.

    I am getting a low number of participants and I cannot find the error in the form.

    I am worried that other participants are also experiencing this.

     

    Please help to find the error in the form. Thank You

     

    https://form.jotform.me/Indoplay/market-research-survey

     

  • Profile Image
    ashwin_d
    Answered on November 09, 2016 at 02:51 AM

    Hello Indoplay,

    I did test your form and I am unable to replicate the issue you are having. I was able to submit your form successfully without any error message. Please check the screenshot below:

     

    As per the screenshot you have shared, it seems you are using your form's direct URL. I would suggest you to please test your form again and get back to us if the issue persists. You may also like to share the name of the form fields you have filled in and we will test your form again.

    We will wait for your response.

    Thank you!