What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How does Dropbox Integration work?

    Asked by bel35g27 on November 09, 2016 at 03:49 AM

    Secondly, I have not linked to Dropbox yet as I am not sure how or what is saved. So my questions are:

    1. what is actually saved in Dopbox, a excel sheet of the data, a PDF of each individual submission etc?

    2. how are the pictures saved, as separate files or embedded in the pdf or a link in an excel sheet?

    3. if the photographs are embedded and or links, can I get them as individual files, as more users just need access to the photographs.

  • Profile Image
    JotForm Support

    Answered by olivia on November 09, 2016 at 06:47 AM

    Let me clarify these three points in your question about Dropbox integration.

    1. You receive PDF version of submissions (not excel sheets or others) into your Dropbox folder.  It is created a PDF per a form submission in your Dropbox folder.

    2. If you are using "File Upload" tool in your form and users upload pictures with this tool, pictures will be uploaded directly into your Dropbox folder, not in PDF version of the submission. They are uploaded in image format.

    On the other hand, if you are using "Take Photo" widget to get pictures from users, these pictures will be uploaded in PDF version, not in image format.

    Note that, all submissions will be at separate files, I mean that in separate PDFs.

    3. You can also create separate folders for each submissions, too.

    Please have a look at the guide about how to upload Dropbox with JotForm: Upload-to-Dropbox-with-JotForm

    Please have a look at the following image. If you select "No Folder" when you integrate your form to Dropbox, your uploads will come in the same folder. However, if you select another option, each submissions will come in separate folders and these folders will be named as submitters' name, email or others according to your preferences. 

    As I mentioned above, all submissions come in individual files (PDF files or image files) in the same folder or separate folder according to your preferences. 

    Please have a look at the following guide: How-to-Setup-Folders-Using-UniqueID-in-Dropbox

    If you need any further assistance, please don't hesitate to contact us.

    Thank you.