What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I cannot reach my documents

    Asked by Marisha   on November 09, 2016 at 07:34 AM

    Good day 


    I am unable to view any attachments of supporting documents.


    Kind regards

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    JotForm Support

    Answered by amy on November 09, 2016 at 07:50 AM

    You've written without login. So I don't find any registered account associated with the e-mail address mslater@mspe.co.za. Please, could you provide me the form ID or registered account name which you've problem.

    We have a security measures to keep your uploads. You may have enabled this option from the settings and because of that this problem has occurred. Please view the user guide about it.