JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I believe you are referring to the unread messages/submissions in the My Forms page.
Select the form and then click the "Inbox" button to read the messages. You may also click the "More" button and choose the "Mark All as Read" option.
Hope that helps. Thank you.