What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I was not able to find a user account associated with your email address firstname.lastname@example.org. Can you please make sure you are logged into JotForm when replying to this thread so we can check your account. You can also give us more details regarding the concern such as the URL of the form you are having problem with and the links to files where you encountered the problem.
Will wait for your response.