What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Attachments that are not able to open

    Asked by Hanli   on November 09, 2016 at 08:17 AM

    Good afternoon 

     

    I have a problem with opening attachments or supporting documents that has been uploaded.

     

    Kind regards

    open not able problem OR a documents
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    JotForm Support

    Answered by Chriistian on November 09, 2016 at 08:24 AM

    Hi there,

    I was not able to find a user account associated with your email address hdupreez@mspe.co.za. Can you please make sure you are logged into JotForm when replying to this thread so we can check your account. You can also give us more details regarding the concern such as the URL of the form you are having problem with and the links to files where you encountered the problem.

    Will wait for your response.

    Regards.