Calculation doesn't seem to work after selecting a checkbox option to show another set of fields in the form

  • becca718
    Asked on November 9, 2016 at 8:56 AM

    If I click on cm/inches before I click the box for "Additional Package" then I click on Additional package and input the number values, it's not re-calculating the amount in the Dimensional Weight out put box.

    Can you take a look at this for me please?  Thank you!

     

    https://form.jotform.com/63054600839152

  • Mike_G JotForm Support
    Replied on November 9, 2016 at 11:12 AM

    May I suggest you update the two conditions in your form that updates the two "Dimensional Weight" field to be similar to the images below?

    For the Dimensional Weight(lbs)

    Calculation doesnt seem to work after selecting a checkbox option to show another set of fields in the form Image 1 Screenshot 50

    For the Dimensional Weight(kgs)

    Calculation doesnt seem to work after selecting a checkbox option to show another set of fields in the form Image 2 Screenshot 61

    Notice that I enclose each Length-Weight-Height group inside a pair of round brackets(parenthesis) before I added it to the next Length-Weight-Height group. I have also enclosed the all the groups in another pair of round brackets(parenthesis) before I divided it to the 66/6000 respectively.

    You may also need to increase the "Decimal Places in Numerical Results." in each condition.

    Calculation doesnt seem to work after selecting a checkbox option to show another set of fields in the form Image 3 Screenshot 72

    Calculation doesnt seem to work after selecting a checkbox option to show another set of fields in the form Image 4 Screenshot 83

    Below is a clone version of your form where I have applied the changes above.

    https://form.jotform.com/63134035037951

    Please let us know if you have any further question regarding this. 

    Thank you.

  • becca718
    Replied on November 9, 2016 at 11:21 AM

    I implemented those changed but the problem persists.  If I click cm/in after I input one of the  l/w/h values then click additional package and input another set of L/w/H numbers, it won't auto calculate the dimensional weight.  People should be able to click the cm/in button whenever the want in the process no matter how many additional packages they select and it should continue to auto calc...

  • becca718
    Replied on November 9, 2016 at 11:44 AM
    In other words I need the calculations to update in the dimensions weight output box "on blur"
    Becca
    Air Cargo Bid Specialist
    www.aircargo-bid.com
    855-424-8243
    ...
  • Mike
    Replied on November 9, 2016 at 3:09 PM

    It seems to be working properly on Mike's form.

    https://form.jotform.com/63134035037951

    I would like to suggest cloning his form to check the backend. You can also use cloned version.

  • becca718
    Replied on November 9, 2016 at 3:34 PM

    Perfect!  Thanks Guys :)