One of e-mail addresses doesn't receive any notification

Hi, my client is having problems with jot form email submission notifications. It's set to helen@agoodgossip.co.uk and also to go to carolew@agoodgossip.co.uk BUT, what is happening is that carolew@agoodgossip.co.uk is getting 3 or 4 email submission notification emails of the same one and helen is not receiving any. Please could you investigate for me? It was working fine but all of a sudden the helen email is not getting any notifications through. The form is here: http://www.mumpreneursnetworkingclub.co.uk/articles/firstbooking

 

Thank you.

 

 

We are sorry for any inconvenience caused!

I checked the e-mail address carolew@agoodgossip.co.uk. It seems everything is okay with this mail address. But the e-mail address helen@agoodgossip.co.uk was in bounce list and because of this issue, e-mails couldn't be sent successfully. 

I removed the e-mail address from the bounce list. Then I sent a test mail and you can see the result from the screenshot.

Please could you check it again and notify me if the problem persists?

Thank you.
Best Wishes,
Meg Fenn

Director - Design & Web
www.ShakeItUpCreative.com
t: 07909702028
office: 01273 906128 Monday - Friday 9:00am to 3pm/voicemail out of hours
e: meg@ShakeItUpCreative.com

Shake It Up Creative Ltd, registered company number 9684397.
We support The Lunch Project www.thelunchproject.org.uk
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