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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form builder 4.0: Drag and drop not working properly with new fields when pagebreaks are added to the form

    Asked by tecstop on November 09, 2016 at 09:39 AM

    I'm trying out v4 and when I add an element to my second page with an element already present, it will only attach to the top of the page.  When I try to move it, it moves to the first page.  

    Page URL:
    https://form.jotform.com/63134104820140

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    JotForm Support

    Answered by Kiran on November 09, 2016 at 11:48 AM

    I am able to replicate the issue with drag and drop of fields when the page breaks are added to the form in the form builder. Let me forward the issue to our backend team to take a look. Once we have any information in this regard, you'll be posted here. 

    Thank you! 

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    Answered by bluefiregroup on November 13, 2016 at 04:52 PM

    I agree -in a large form with page breaks, the process of adding a new block and then attempting to click and drag to a new position is VERY difficult and haphazard to say the least - very difficult to place a block where you want it.

    The solution I found which helps a little, is to reduce the ZOOM level of the browser view (e.g. CTRL + "-" ) to the point where I can see a lot more of the form to move things around.

    But it is still painful and difficult.

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    JotForm Support

    Answered by Jan on November 13, 2016 at 05:26 PM

    Thank you for your input @bluefiregroup.

    This issue has been forwarded to our developers. If there are any updates, you will be notified as well.

    If you need any help, don't hesitate to open a new thread.

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    Answered by Abrisud on February 06, 2017 at 04:42 AM

    Bonjour,

    J'ai le meme probleme. Quand je veux déplacer ou crée un nouveau bloc

    celui ci ce met n'importe ou dans le formulaire est impossible de le déplacer.

    de plus il me déplace met autres bloc du formulaire

    Merci d'avance

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    JotForm Support

    Answered by seth on February 06, 2017 at 05:20 AM

    Hello,

    This is an old thread. Your question is moved to a new one. Please follow up there:

    https://www.jotform.com/answers/1057536

     

    Thanks.