What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is it possible to change the subaccount at any time?

    Asked by kglasgow on November 09, 2016 at 09:55 AM

    Also, regarding the subaccount - is it possible to change the subaccount at any time? We have a temporary intern that needs to see submitted responses, however we will need to update the subaccount once she leaves.

    Please let me know if changing the subaccount is possible.

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    JotForm Support

    Answered by amy on November 09, 2016 at 10:41 AM

    Yes, you can add, delete or set permissions of your sub accounts whenever you want. 

    To add a new sub account, please go to your account and then click "Users" tab or login Jotform and click this link directly.

    You can invite the person via mail who will use the sub account and at the same time you should select the forms and set the permissions that you want to share with sub account. If you wish, you can share all of your forms. 

    For both options you can limit the access to either "View Submissions" or "Edit Form" or both. Each user would appear in your Users List as shown below:

    You can also delete your sub accounts permanently.

    If you've any other question, please don't hesitate to ask.

    Thank you!