"Position applying for" and uploads are not being sent in our email notifications

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    bulktv
    Asked on November 09, 2016 at 11:03 AM

    Hi, I have a job application form and for some reason "Position applying for" and uploads are not being sent in our email notifications.

    "Positions applying for" is a required field.

    Can someone please help with this?

  • Profile Image
    BDAVID
    Answered on November 09, 2016 at 01:06 PM

    Are the fields showing information in your submission dashboard, but not in your notification? If that is the case, simply delete and create your email notification again, so all your form fields will be properly updated in the new notification: https://www.jotform.com/help/25-Setting-Up-Email-Notifications 

    I just checked your embedded form, and I can see the upload fields are not required. However, the field called "For which position are you applying?" is required:

    So, that fields will not be submitted empty. Let us know if you need more help.

  • Profile Image
    bulktv
    Answered on November 11, 2016 at 11:37 AM

    Thanks for your help BDAVID.

    However, the form submissions are still not being emailed to two of the emails on the recipient list?

    Can you help with this?

    Thanks again.

  • Profile Image
    BDAVID
    Answered on November 11, 2016 at 12:06 PM

    Once of the recipients was in bounce list: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List 

    It has now bee removed from the bounce list. Please make sure to check the spam/junks folder for each recipient, and if you find any email coming from JotForm, please mark it as NOT SPAM:

    Let us know if you need more help, we will be glad to assist you.

  • Profile Image
    bulktv
    Answered on November 11, 2016 at 12:21 PM

    Thank you BDAVID.