What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to get a password reset email

    Asked by Tyron Young on November 09, 2016 at 04:07 PM


    I am battling to reset my password. its not sending a reset password email to me.

    Please could you assist with this.

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    JotForm Support

    Answered by Mike on November 09, 2016 at 04:11 PM

    It seems that you have a guest account with us, please sign up for a free account to be able to manage your forms.


    The forms should be automatically moved to your regular account once you sign up.

    Please give it a try and let us know if you need any further assistance.