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    How could I make the notification email reflect the "Requested by" field?

    Asked by labman3 on November 09, 2016 at 05:24 PM

    How could I make the notification email reflect the "Requested by" field?

     

    https://www.jotform.com/?formID=63134225668154

  • Profile Image
    JotForm Support

    Answered by Nik_C on November 09, 2016 at 05:29 PM

    Hi Bill,

    Regarding this problem, can you give us more details how you would like to create your notification email so we can assist you.

    We'll wait for your response.

    Thank you!

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    Answered by labman3 on November 09, 2016 at 10:10 PM

    how can I set up a notification email for each of the individuals listed in the "Requested By:" field?

    From outlook view. the "From" column should be the name and email of the "Requested By:" field on my form: https://www.jotform.com/?formID=63134225668154

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    JotForm Support

    Answered by Chriistian on November 10, 2016 at 12:28 AM

    If I understand correctly, you want the Sender Name and the Reply-to Email Address on the notification to be based on the items selected in the "Requested By" field? It looks like your Requested By field is a widget. Unfortunately we cannot use the Dynamic Dropdown widget for your requirement.

    To achieve your requirement, I would suggest using a regular Dropdown field instead.

    Once you have them as Dropdown fields, you can then change the Notification settings based on these fields. For more information, you can also check out our guide here: Setting Up Email Notifications

    Please let us know if you need further assistance.
    Regards.

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    Answered by labman3 on November 10, 2016 at 10:20 AM

    Thank you for your help.

    It works, but as you can see in the image of my outlook inbox, the sender name is correct but the image also says the sender email is Olga<bill.talero@gmail.com>

    I would like it to show this:

    From: {requested by} follwed by {email}

    i.e.

    from Olga <wpb@scenhound.com> or

    from Olga <jupiter@scenthound.com>

    The sender should be same as {requested by:} but the reply to should always be the email for the location where work was performed.

    Hope this makes sense.

    Thank you,

    Bill

     

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    JotForm Support

    Answered by ashwin_d on November 10, 2016 at 11:57 AM

    Hello Bill,

    If I understand your question correctly, you need to display "Requested by" along with the email address "{email}" as "Sender Name". Is that correct?

    One way to achieve this is by adding a hidden field in form and populate is with the value of "Requested by" & "{email}" field. You can then set this field as the "Sender Name" of your form's email alert. Please check the screenshot below:

     

    You may like to take a look at the following cloned form where I have made the required changes:  https://form.jotform.com/63144522524954

    Feel free to clone this form for a closer look. The following guide should help you in form cloning:  https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!