What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Using weebly, I'd like to login to another account.

    Asked by 8resumes on November 09, 2016 at 05:25 PM

    Hi team at JotForm 

    Using Weebly I added JotForm as a new widget to work with my site and used my old JotForm account. I have a new JotForm account now that I would like to use with Weebly instead but I can't log out of my last one or log into my new one.

    Can you guys help me out? 

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    JotForm Support

    Answered by EltonCris on November 09, 2016 at 09:27 PM

    Hi,

    You will have to remove the app first and add it again so you can connect your new account. Make sure you are also logged in to JotForm with your new account before re-adding the app.

    Here's how to remove the app in your Weebly account

    More info: https://hc.weebly.com/hc/en-us/articles/210290488-App-Center-Add-and-Manage-Apps

    Hope this helps!

     

  • Profile Image

    Answered by 8resumes on November 09, 2016 at 10:29 PM

    I have deleted the app and re-integrated it multiple times. Even though my browser is logged into my account I want to use, the app still uses my other account. Ive tried deleting cache and cookies and even tried a new browser with no effect. The app just integrates without letting me sign in.

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    JotForm Support

    Answered by Chriistian on November 10, 2016 at 12:56 AM

    Can you please try logging out of your Jotform account before adding the Jotform app to Weebly? This should allow you to login to your preferred account directly from the Weebly page.

    If the issue still persists, please let us know.
    Regards.