What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Disabled form loads blank lightbox on website

    Asked by Kenzart on November 09, 2016 at 06:46 PM

    I thought it was working (actually disabled) yesterday. But I came back today and the box was there but the content was gone.



    Page URL:

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    JotForm Support

    Answered by Mike on November 09, 2016 at 09:54 PM

    Thank you for contacting us.

    1) If you would like to show the form, please re-enable it, see the next guide.

    How to enable/disable a form

    2) If you would like to remove the form box from your web page, please remove the JotForm code from the web page.

    If you need any further assistance, please let us know.