i'm not getting a confirmation email when someone fills out the form

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    confucius
    Asked on May 10, 2012 at 03:28 PM

    Hi,

    i added paypal pro to this form: http://www.jotformpro.com/confucius/WHAT_CHINESE_WANT and it seems that the client does receive the autoreply i created but the email in the account does not receive a confirmation about the registration. Can someone please help me as we are trying to go live asap?

     

    Thank you,

     

  • Profile Image
    Goldo
    Answered on May 10, 2012 at 03:36 PM

    I have checked that form and have not found any notifications set up. All I can see is an autoresponder at the moment.

    Please create a notification by clicking on 'Add New Email'.

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    confucius
    Answered on May 10, 2012 at 03:48 PM

    I just did and it worked, thank you.