What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I cannot understand what you want to refer to "old customer e-mail ids"?
However, I checked your account and your account's status was "DORMANT".
I activated your account again. You can log in your account and if you didn't delete your forms, you can view your all forms which you created.
If your problem isn't solved, please reply this topic.