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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Conditional Attachments for e-mails

    Asked by instytutdp on November 10, 2016 at 08:14 AM
    - an option to generate conditional attachments for e-mails. I used the pdf report to generate invoices for those participants who chose paid workshops, but for me this tool was counter-intuitive, difficult to use and frustrating.
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    JotForm Support

    Answered by olivia on November 10, 2016 at 09:34 AM

    You can send different PDF attachments via AutoResponder emails to different users according to their preferences in your form. In other words, you can redirect e-mail alerts according to the form entry.

    Please follow the steps below:

    1- First create an AutoResponder email and attach it a file, in your case attach a PDF.

     

    2- Create another AutoResponder email and attach it another file.

     

    3- Finally, setup your conditions in which situations submitters receive which AutoResponder email that contains different PDF attachment.

    If you need any further assistance, please feel free to let us know.

    Thank you.