What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submission storage?

    Asked by StepStones on November 10, 2016 at 09:50 AM

    There is a red banner stating that I am out of submission storage and I should upgrade.  What does this mean?  If I delete old submissions, will that take care of it? 

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    JotForm Support

    Answered by BDAVID on November 10, 2016 at 11:06 AM

    The storage limit is 500, when you reach that limit, any new submissions that arrives will make the oldest one to get automatically deleted, since you can not have more than 500 submissions stored in your account.

    I would recommend you to download your submissions to have a back-up: https://www.jotform.com/help/374-How-to-export-all-of-your-data-at-once 

    Let us know if you need more help, we will be glad to assist you.