Submission storage?

  • StepStones
    Asked on November 10, 2016 at 9:50 AM

    There is a red banner stating that I am out of submission storage and I should upgrade.  What does this mean?  If I delete old submissions, will that take care of it? 

  • David JotForm Support Manager
    Replied on November 10, 2016 at 11:06 AM

    The storage limit is 500, when you reach that limit, any new submissions that arrives will make the oldest one to get automatically deleted, since you can not have more than 500 submissions stored in your account.

    I would recommend you to download your submissions to have a back-up: https://www.jotform.com/help/374-How-to-export-all-of-your-data-at-once 

    Let us know if you need more help, we will be glad to assist you.