What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Edit submission: Hidden fields are shown while editing a submissionAsked by focvn on November 10, 2016 at 09:52 AM
I have recently encountered the same problem posted in
but I haven't resolved or maybe haven't understood how to resolve it.
In other words, my fields were hidden basically, but they still show up when EDIT SUBMISSION IS clicked from the autoresponder email or from the thank you message link. (please see screen shot attached).
Please, could you advise?
I really appreciate your help.
I am able to replicate the issue at my end. I see that the hidden fields are being displayed while editing the submission. Let em forward the issue to our backend team to take a look. You'll be posted on this thread once we have any information in this regard.
Can you add me to the advice on this please
With your response on this thread you are also subscribed to this thread. You'll be also receiving an update once we receive update from our backend team.
Hi! Thanks for your prompt response.
I'll wait for your update.
All the best!
Hi, I was wondering if there's any update for my query? Thanks.
Unfortunately, we didn't receive any updates regarding this issue. But rest assured that we will inform you through this thread as soon as we receive an update. This ticket is marked as Urgent so it will be resolved as soon as possible.
Thank you for your patience!
Also have an issue with conditions not hiding form parts and will wait for update. Thanks