JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I checked our emails logs and the password reset email for your account looks to have been sent successfully. Check your spam/junkmail folder to see if it was filtered there. If it is not, let us know and we will be see what else we can do.