- TristanAsked on November 10, 2016 at 11:42 AM
My account is VBSBusiness. I am unable to access my forms or even log in. Please let me know why my account is suspended and what i can do to resolve the problem.Page URL:
- JotForm SupportJohn_BensonAnswered on November 10, 2016 at 01:16 PM
One of your form is used for phishing. It is asking for login information and credit card information. If you want we can delete the phishing form and restore your account.
We'll wait for your reply.
- TristanAnswered on November 10, 2016 at 01:44 PMThis is a form that we created for our new clients to send us login information
to their platforms. Is there another way to do this? We have to be able to
collect this information from them.
Additionally, we note for them to call us with Credit card information. We are
not asking that they submit it with the form.
Tristan Skiles, COOVirtual Business Solutions | VBS Real EstateVirtual
Assistant to Real Estate Agents & Entrepreneurs972.540-7745 Ext. 702
469-131-1083 FaxVBS Website |VBS Real Estate Website |Email Tiffany
Meet your secret weapon!
- JotForm SupportJohn_BensonAnswered on November 10, 2016 at 03:38 PM
Phishing. You agree that Company may terminate your JotForm Service immediately if a form's purpose is found to be deceptively obtaining: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately.
You may ask this information through the phone if you like.
I hope you understand. Thank you.