Need help figuring out the email thats sent after submit

  • danicaanderson
    Asked on November 10, 2016 at 12:58 PM

    Please guide me through the process. There are 2 sections within this part and Im confused. Also Can I have it go to my support email or does it have to be jot form?

  • David JotForm Support
    Replied on November 10, 2016 at 2:48 PM

    I checked the email notification for your form and it is currently set to send to your support@ email address.  The autoresponder email, which is the other email set up for your form, will send an email to the address that is entered in the form, instead of sending to your address.  This is the receipt for your users.

    If you would like to change the recipient address for your notification email, here is how to do so:

    https://www.jotform.com/help/314-How-to-Properly-Add-Change-and-Test-a-New-Email-Recipient-Address