What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Need help figuring out the email thats sent after submit

    Asked by danicaanderson on November 10, 2016 at 12:58 PM

    Please guide me through the process. There are 2 sections within this part and Im confused. Also Can I have it go to my support email or does it have to be jot form?

    Page URL:
    https://form.jotform.me/63101114954446

    email after sent after submit
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    JotForm Support

    Answered by david on November 10, 2016 at 02:48 PM

    I checked the email notification for your form and it is currently set to send to your support@ email address.  The autoresponder email, which is the other email set up for your form, will send an email to the address that is entered in the form, instead of sending to your address.  This is the receipt for your users.

    If you would like to change the recipient address for your notification email, here is how to do so:

    https://www.jotform.com/help/314-How-to-Properly-Add-Change-and-Test-a-New-Email-Recipient-Address