- MedhatSedhomAsked on November 10, 2016 at 01:24 PM
My team is trying to upload photos but it failed because it has to be less than 1MP. Can they upload photos over 1MP? How can they setup their iPhone, iPad, and Samsung phone to take photos under 1Mp?
- JotForm SupportJanAnswered on November 10, 2016 at 03:11 PM
I cloned your form and I can see that the File Upload field is set to "1024 KB" Max File Size. Please increase the max file size so that your users can upload more than 1MB of file. Just select the File Upload field and then click the "Max File Size" button. Please enter a value in kilo bytes.
Also, please check this user guide: https://www.jotform.com/help/33-Changing-the-upload-size-limit
Hope that helps. Thank you.