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  • Profile Image

    Calculation On My form

    Asked by xpoint on November 10, 2016 at 01:50 PM

    On my form I ask the user to input 2 different addresses, the user then selects a service type and the system calculates the delivery fee. 

     

    Delivery fees are calculated by distance x milage cost plus a pick up fee. 

     

    On my form, under the 4 hour delivery option, the system is not adding the delivery fee, yet it is in the equation.

    Alos I need help having the system calulate the pice as currency.

     

    Thank You 

     

    Devin

    currency different then and
  • Profile Image
    JotForm Support

    Answered by KadeJM on November 10, 2016 at 03:50 PM

    We'll start off here helping to you with fixing the one option that isn't working for your delivery fee.

    I found this was due to two issues you had in your condition that weren't in the other options after comparing them all

    Your condition that wasn't working for the 4 hr delivery was due to the + being greyed out along with a $ symbol that was in there which was not in the other options so I think this caused it to break.

    After removing the $ and replacing the + with a new one it's now working properly.

    Updated copy of your form:   https://form.jotform.com/63145908484968   [clone it!]

    As for your other question about "Alos I need help having the system calulate the pice as currency." I've moved it to a new thread over here as a separate topic