The form embedded in a website created with Joomla doesn't always show.

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    jvelezro
    Asked on November 10, 2016 at 01:54 PM

    Hi friends,

     

    I don't undestand why sometimes the form shows and sometimes doesnt. I have a joomla site and this is the code I inserted, I enabled the option to allow javascript and don't modify the code in modules:

     

    <script type="text/javascript" src="https://form.jotformz.com/jsform/63097881087670"></script>

     

    Thanks for your help :)

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    Mike_G
    Answered on November 10, 2016 at 03:47 PM

    Although I'm not sure yet what causes the issue since I'm not able to reproduce the said issue when I visited your website, I have a hunch that it is caused by a conflict between your website's scripts and the scripts in your form.

    May I suggest you use the iframe code of your form in embedding your form to your website?

    I would also recommend you just embed the <iframe> part and not include the <script> part when you copy the code.

    Here's a guide that you may also use for reference.

    https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    If you have any other question regarding this, please feel free to contact us anytime.

    Thank you.