What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to make the form temporarily disabled and subscription temporarily canceled?

    Asked by Sundaybest on November 10, 2016 at 02:16 PM

    I  will not be using  the  forms  for 4 months. To prevent me from  paying  for  a service  I will  not  use how do I  put  it  on hold? 

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    JotForm Support

    Answered by Mike_G on November 10, 2016 at 04:07 PM

    I see that your account is currently subscribed to Bronze Monthly subscription. And since you cancel your subscription anytime, I suggest you do that and then you just subscribe again once you need it again. 

    With regards to your form, since you will be on a free subscription once you cancel your existing subscription, you may want to disable your form to prevent your account from going over the Starter plan limit. You can visit our pricing page to compare each subscription's limits.

    To disabled your form, please refer to the instruction found in this guide: How-to-enable-disable-a-form?

    I hope this helps. If you need any further assistance or you have other questions regarding this, please feel free to contact us anytime.

    Thank you.