How to make the form temporarily disabled and subscription temporarily canceled?

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    Asked on November 10, 2016 at 02:16 PM

    I  will not be using  the  forms  for 4 months. To prevent me from  paying  for  a service  I will  not  use how do I  put  it  on hold? 

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    Answered on November 10, 2016 at 04:07 PM

    I see that your account is currently subscribed to Bronze Monthly subscription. And since you cancel your subscription anytime, I suggest you do that and then you just subscribe again once you need it again. 

    With regards to your form, since you will be on a free subscription once you cancel your existing subscription, you may want to disable your form to prevent your account from going over the Starter plan limit. You can visit our pricing page to compare each subscription's limits.

    To disabled your form, please refer to the instruction found in this guide: How-to-enable-disable-a-form?

    I hope this helps. If you need any further assistance or you have other questions regarding this, please feel free to contact us anytime.

    Thank you.