What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am trying to downgrade to free but nothing happens when I click to select that option.

    Asked by nweconference on November 10, 2016 at 02:41 PM

    Account is nweconference


    I want to go back to the free level.  Our event that we used the form for is now finished.



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    JotForm Support

    Answered by BDAVID on November 10, 2016 at 04:13 PM

    Your account username "nweconference" is actually in free status. Let us know if you have more questions.