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  • Profile Image

    How can I make a form responsive? I've already checked the box under "Design"

    Asked by reyoga on November 10, 2016 at 05:42 PM

    We have a form at https://www.reyogatherapy.com/private-yoga-lessons/ when you click the orange "Request a Free 30 min Consultation" button.

    It's a pop-up window. When you look at it on a laptop/desktop, it looks great, but on a smartphone, it doesn't reduce in size to a mobile device and isn't scroll-able.

    Note: I've already followed the tutorial and checked the box under Design > Form Layout to make it responsive, but it's still now.

    If you could help me in any way, please let me know.

    Thank you,

    Angela

    Page URL:
    https://www.reyogatherapy.com/private-yoga-lessons/

    Screenshot
    form responsive responsive popup pop up form script conflict
  • Profile Image
    JotForm Support

    Answered by jonathan on November 10, 2016 at 07:18 PM

    I think the issue is more to the script conflict related one on the embedded form on your website page.

     

    I test your form https://www.jotform.us/form/61675339213154 using only its own URL and it is responding just fine on mobile browser.

     

    What I suggest you try first is to re-embed the form on your pop-up page using instead its iframe publish code

    User guide: Getting-the-form-iFrame-code

    See if this modification resolve the issue. Let us know if it does not.

    Thanks.