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How can I make a form responsive? I've already checked the box under "Design"Asked by reyoga on November 10, 2016 at 05:42 PM
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It's a pop-up window. When you look at it on a laptop/desktop, it looks great, but on a smartphone, it doesn't reduce in size to a mobile device and isn't scroll-able.
Note: I've already followed the tutorial and checked the box under Design > Form Layout to make it responsive, but it's still now.
If you could help me in any way, please let me know.
I think the issue is more to the script conflict related one on the embedded form on your website page.
I test your form https://www.jotform.us/form/61675339213154 using only its own URL and it is responding just fine on mobile browser.
What I suggest you try first is to re-embed the form on your pop-up page using instead its iframe publish code.
User guide: Getting-the-form-iFrame-code
See if this modification resolve the issue. Let us know if it does not.