What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I get a message on email everytime someone fill up a form

    Asked by MedhatSedhom on November 10, 2016 at 06:20 PM

    I received a weird message on my email for every time someone fills the form says:" This sender failed our fraud detection checks and may not be who they appear to be. Learn about spoofing

  • Profile Image
    JotForm Support

    Answered by liyam on November 10, 2016 at 07:44 PM


    One possible reason why you received that alert is because you have the sender email address the same as the recipient address. It's telling you that you are you sending from somewhere else and a possibility of someone impersonating you.

    You can either disregard that notice and leave it as be, or you can change your email notification sender address in order to address this problem (I would recommend to change the sender address).

    If you have questions, please let us know.